While this seems to be an issue to many subscribers, the Disney Plus brand has been a dream come true for most fans. It has one of the richest content hubs; Disney, Star Wars, National Geographic, Pixar, and Marvel.
We are aware that it’s so boring to have positive vibes on your favorite TV show, only to have your screen display “ error code 142”.
However, it’s a no-brainer that instead of doing away with the streaming app, fans choose to look for ways to fix the errors in Disney Plus.
How to Fix Disney Plus Error Code 142 [Easy to Follow Steps]
Interestingly, no platform is 100% guaranteed to be free from errors. But the good news is that these errors can be solved effortlessly. There are some troubleshooting steps you need to keenly follow on how to fix Disney Plus app error code 142. They are:
We will elaborate on the steps in detail later.
What is Error Code 142 on Disney Plus?
Just like other streaming platforms, Disney Plus has issues too. We need to understand what is error code 142 on Disney Plus. Basically, the error comes from a weak or unstable internet connection or even server issues.
The Disney+ error code 142 message reads:
“We’re sorry, but we’re having trouble connecting you to the service. Please check to see that you are still connected to the internet and try again.”
It could also be caused by an outdated Disney App. Once you learn of the culprit, it becomes easy to handle the problems. And if you are wondering why the Error code 142, here is the reason.
Why does Error Code 142 Occurs on Disney Plus?
When you try to stream your content on Disney Plus, when there are issues, you will receive an error. The Error Code 142 means that there is an issue with your app. It could be on your internet connectivity or your server. With the right steps, such issues are easy to solve.
Fix Disney Plus Error Code 142 [Step By Step]
Many Disney Plus subscribers have had issues with their Disney Plus app not working. If you constantly receive Disney Plus Error Code 142. Below are the steps you need to follow to fix the issue.
Close and Restart the Disney App
You can solve the issue by:
Check your Internet Connection
One of the main culprits for Disney+ Error Code 142 is weak internet. To solve the problem, you can:
Check if Your Server is Down
In most cases, servers get down because of spikes in traffic. It’s a significant concern to streamers.
However, you can use websites such as Down detector that are quick to provide you with real-time information on the happenings of other websites or services. With this, you can tell if Disney Plus is down or if there are issues.
Such websites are pretty quick compared to other internal monitoring tools and software such as Downdetector, Datadog Network Monitoring, and others.
If you note your server is down, you can troubleshoot the problem using Network monitoring software such as Traceroute, a computer network diagnostic command that will help you detect any disconnection; then, you can debug.
Or, the issue could emanate from an unknown IP address; having a valid one will keep you on track. You can use a reliable VPN such as ExpressVPN to solve such problems. It would also be good to ensure you don’t overload your servers by using software load balancers such as Varnish or Balance.
Sign Out of Disney Plus and Sign In Again
Once you sign out, give your Disney Plus App a few seconds and sign in again. You can do this:
Update the Disney Plus App
In most cases, Disney Plus Error Code 142 occurs due to an outdated version or corrupted data. Always ensure your Disney Plus App is up to date. You can:
Uninstall and Re-install the Disney Plus App
Uninstalling and reinstalling your Disney Plus App could be the answer to your issues. Follow the below steps. Note that, after uninstalling, you make sure that you have re-installed your Disney app correctly.
Disable VPN or Proxy
VPNs are good at unblocking geo-restricted content; they also provide privacy. A proxy separates end-users from websites or helps get your traffic through a mediating server. However, the two could pose issues with your Disney Plus app.
Not every VPN works with Disney Plus, as the app is keen to detect weak VPNs and block them from accessing its servers. The same case to Proxy; most of them are easily detected by Disney Plus. The solution would be to remove the proxy server and see if the problem is resolved.
If you are watching Disney Plus from an unsupported country, you can use a reliable VPN like ExpressVPN to unblock the platform. It is the most trustworthy VPN that works with Disney+ without any issues.
Use a Different Device or Browser
You can check if your Disney Plus will work on another device or browser. You may find the app working on the new gadget. For a browser, you can use Firefox, Chrome, or Internet Explorer.
Again, for the devices, you can use Amazon Fire TV, Amazon Fire Tablet, Android TV, Apple iPhones and iPads, among others.
Fix Disney Plus Error Code 142 on Different Devices
Note that it’s possible to solve Disney+ Error Code 142 on different devices as below. For instance, if you are getting an error code while streaming Disney Plus on Smart TV, you can follow the steps below to fix the problem.
Other Disney Plus Error Codes
There are many Disney Plus error codes that you might come across while streaming. Fortunately, these error codes can also be solved effortlessly.
Some of the most common error codes include:
These error codes can appear in any region while streaming Disney+. So whether it is Disney Plus Australia, Disney+ Malaysia, Disney Plus Germany, or Disney+ Canada, any region can get the same error.
If you encounter the above errors, you can try to close and restart your app, uninstall and reinstall it, clear cache and data or use a different device or browser. But if the problem persists, seek help from Disney Plus.
How do I fix Disney Plus error code 142 on Android
Since Error Code 142 usually results due to server problems, you can only wait for the servers to be back up again.
Why does Disney Plus keep saying unable to connect?
However, other issues can lead to this, such as weak internet, which can be confirmed by performing a speed test. It could be an outdated version or a corrupted cache, which can be solved by clearing the cache and data.
Why do I keep getting error code on Disney Plus?
These issues can be solved by refreshing your internet connection, installing and reinstalling your Disney Plus app, trying another device or browser, and deleting corrupt files, among others.
While every streaming platform has issues, nothing is more irritating when streaming your juicy content on Disney Plus than Disney Plus error code 142.
Interestingly, you will not find a Disney Plus warning about the Disney Plus app Error Code 142. And that’s why many subscribers get in a fix wondering how to solve the issue.
But now, you have all the reasons to enjoy your Disney Plus content without hitches. We have stipulated the steps to follow to fix the error. Enjoy your streaming from the one-stop-shop of all entertainment without error messages getting your way.